Once your credit note is created, it is available for 3 months in your customer account. It is to be used at the end of your order when choosing the payment. You can use it in one or several times if you want.
You will then just have to select "Use my credit". You can then complete the payment by credit card or with Paypal if necessary.
If it is a credit note obtained in store, make sure you have a customer account on our website with the same email address as your store account, click here for more information.
If you have any problems with the use of your credit, please contact us.