Processing a return takes approximately 5 working days after receipt of your package at our warehouse. You can track the progress of your return package at any time via the laposte.fr website using the package reference n° stipulated in your return slip.
In the case of a refund, it will take a further 2 working days for the refund to appear in your bank account.
In the case of an exchange, your new order will be dispatched 2 working days on average after your order has been processed. An email will if applicable be sent notifying you of this.
In the case of a credit note, you will be sent an email when this has been drawn up.