Returns are carried out free of charge in metropolitan France for refunds, exchanges or credit notes, and are carried out by means of a prepaid Colissimo voucher (including sales or discount items).
Returns from outside metropolitan France are only carried out free of charge for exchanges or credit notes, and are carried out by means of a prepaid voucher.
Please note that exchanges can only be carried out between different sizes. If you want an item of a different colour or another reference, please request a credit note or a refund
The refund is made with the initial payment method used:
- In the case of an order paid by credit note, it will be refunded with a new credit.
- In the case of a payment by credit card, the refund will be made automatically to the bank account.
You have 30 days in which to return your order, counting from the delivery date. For the return to be processed, you must make your return request online beforehand, and then include in your package the document you printed out in the course of this request.
Reminder : items must be returned intact, without having been worn or washed, with their accessories and with labels attached. Covid-19 protective masks cannot be returned for health and safety reasons.